Volume 19, Issue 2 (2001) Hospitality Review Volume 19/Issue 2
Editorial Comment
In My Opinion: Michael E. Hurst: July 8, 1931 - March 22, 2001
Anthony G. Marshall
Articles
Satisfaction: Is Money Everything?
Agnes L. DeFranco and Raymond S. Schmidgall
Classroom Simulation is Computer Based
David Martin and Bernard McEvoy
Howard Johnson's: Rise and Fall of an American Icon
William Crandall and John A. Parnell
Labor and Menu Category: Effects on Analysis
Brett W. Horton
Web-Based Training in the U.S Lodging Industry
Hubert B. Van Hoof and Marja J. Verbeeten
Derailment: Impending Dilemma for Management
John A. Williams, Frederick J. DeMicco, and E. L. Shafer
Returning to Server-Centric Hospitality System Applications
Michael L. Kasavana
Extending Holding Time for Hot Foods
Douglas C. Nelson, Barbara A. Almanza, and Jeffery D. Elsworth
Making Alan Greenspan Your Hotel Investment Partner
Steve Rushmore