Volume 10, Issue 2 (1992) Hospitality Review Volume 10/Issue 2
Articles
Future Seniors: Is the Hospitality Industry Ready for Them?
Elizabeth B. Pederson
Changing Guest Preferences and Marketing Challenges In the Resort Industry
Kye-Sung Chon and William P. Whelihan
Customer Perception of Drive-Thru Service
Sharon Hearne Morcos, Jinmee Tak, and Mary B. Gregoire
Managing International Hospitality, Part II
Thomas F. Powers
Lender Liability: The Legal and Management Effects on the Hospitality Industry
John L. Myers and Bruce S. Urdang
Restaurant Service for the 90's
Sandy K. Strick, Rhonda J. Montgomery, and Charlotte Grant
The Five Foundations of Leadership in Japan's Lodging Industry
Ronald F. Cichy, Takashige "Teddy" Aoki, Mark E. Patton, and Michael P. Sciarini
Impact of Substance Abuse: Human Resource Strategies for the Hospitality Industry
Patricia J. Silfies and Frederick J. DeMicco
