Volume 15, Issue 1 (1997) Hospitality Review Volume 15/Issue 1
Articles
My Rules for Success
Dave Thomas
Diversity in Education: Profiles of Students at FIU's School of Hospitality Management
Elisa S. Moncarz and William G. O'Brien
Club COO Leadership: A Comparative Study of Industry
Ronald F. Cichy and James B. Singerling
Location, Location, Location: Ensuring a Franchisee's Success
Douglas P. Fisher
Yield Management: Where We've Been, Where We Are, Where We're Going
Marcel R. Escoffier
Evaluating the Success of Lodging Yield Management Systems
Robert K. Griffin
Measuring Hotel Service Quality: Tools for Gaining the Competitive Edge
Robert C. Ford and Susan A. Bach
Leader-Member Exchange Paying Attention to Immediate Subordinate Pays Off
Carl P. Borchgrevink
Technology Vendors: Lodging Managers View Support They Receive
Hubert B. Van Hoof, Thomas E. Combrink, and Marja J. Verbeeten
