Program Web Address
www.null.edu
Abstract
The technologies that empower biometrics have been around for a number of years, but until recently these technologies have been viewed as exotic. In the not too distant future biometrics will be used to regulate internal processes and to improve services in the hospitality and tourism industries. This paper provides an understanding of the current use of biometrics in general and its practical value for the future in hospitality and tourism. The study presents a review of current practices of biometrics with special reference to the hospitality and tourism businesses, addresses key issues imposed by this technology, and identifies business and marketing implications for these industries.
Recommended Citation
Kang, Bomi; Brewer, Kathleen Pearl; and Bai, Billy
(2007)
"Biometrics for Hospitality and Tourism: A New Wave of Information Technology,"
Hospitality Review: Vol. 25:
Iss.
1, Article 1.
Available at:
https://digitalcommons.fiu.edu/hospitalityreview/vol25/iss1/1
Included in
Hospitality Administration and Management Commons, Recreation, Parks and Tourism Administration Commons, Sustainability Commons, Tourism Commons, Tourism and Travel Commons
