Training National Park Service Concession Specialists

Authors

Hubert B. Van Hoof, Northern Arizona UniversityFollow
Paul J. Wiener, Northern Arizona UniversityFollow

Program Web Address

hrm.nau.edu/

Abstract

In recent years, the Internet has become the medium of choice in distance education, and a prominent delivery tool in many hospitality management programs. When students cannot be educated on site, web-based education has proven to be the next best thing to in-person instruction. The authors describe a project in which the Internet is used to educate National Park Service concession specialists, exploring the reasons the project was instigated, its development and funding, and educational challenges and solutions. Such web-based instruction can be used as a means to attract outside grants and revenues for hospitality management programs.

Recommended Citation

Van Hoof, Hubert B. and Wiener, Paul J. (2002) "Training National Park Service Concession Specialists," Hospitality Review: Vol. 20: Iss. 2, Article 7.
Available at: https://digitalcommons.fiu.edu/hospitalityreview/vol20/iss2/7