Document Type

Dissertation

Degree

Doctor of Business Administration

Major/Program

Business Administration

First Advisor's Name

Ochieng Walumbwa

First Advisor's Committee Title

Committee Chair

Second Advisor's Name

Paulo Gomes

Second Advisor's Committee Title

Committee Member

Third Advisor's Name

Ronald Mesia

Third Advisor's Committee Title

Committee Member

Fourth Advisor's Name

Arun Upadhyay

Fourth Advisor's Committee Title

Committee Member

Keywords

child custody cases, employees mental and emotional health, work performance

Date of Defense

6-9-2023

Abstract

This study presents a comprehensive exploration of the impacts of personal life stressors, specifically child custody disputes, on employees' mental health and job performance. It combines the principles of Conservation of Resource Theory, Job Demands Resource Theory, and Corporate Social Responsibility Theory, providing a novel contribution to the understanding of this complex interplay.

Data collection utilized self-report questionnaires. Data analysis was conducted using regression analysis and Analysis of Variance (ANOVA) to identify potential correlations and determine their significance. The 12-item General Health Questionnaire (GHQ-12), a widely validated instrument, was used to measure employees' mental health. The study reaffirms the Conservation of Resource Theory's assertion that the depletion of emotional resources can lead to stress and decreased work performance.

Work performance was evaluated through the 18-item Individual Work Performance Questionnaire (IWPQ), capturing multiple dimensions, including task performance, contextual performance, adaptive performance, and counterproductive work behavior. The study reinforces the Job Demands Resource Theory's claim that resources can buffer high emotional demands, enhancing employee well-being and job performance.

From a Corporate Social Responsibility Theory perspective, the study posits that U.S. corporations have a social responsibility to help employees navigate personal stressors that may impact their work performance. The research suggests corporations provide resources such as Employee Assistance Programs (EAPs), flexible work arrangements, and managerial training. By doing so, they can enhance their profitability while simultaneously fostering a supportive work environment.

The study acknowledges its limitations, including reliance on self-reported data, cross-sectional design, and limited generalizability. It calls for future research to address these limitations and explore potential protective factors, enhancing our understanding of the complex relationships between personal stressors, employees' mental and emotional health, and work performance.

Overall, this study contributes to the theoretical framework by linking personal life stressors with the Conservation of Resource Theory, the Job Demands Resource Theory, and the Corporate Social Responsibility Theory. It sets the groundwork for future research to refine these theories further and contribute to the field's theoretical development.

Identifier

FIDC011133

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