Document Type



Doctor of Business Administration


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First Advisor's Name

Miguel Aguirre-Urreta

First Advisor's Committee Title

Committee chair

Second Advisor's Name

Chaitali Kapadia

Second Advisor's Committee Title

Committee member

Third Advisor's Name

Attila Hertelendy

Third Advisor's Committee Title

Committee member

Fourth Advisor's Name

Jayati Sinha

Fourth Advisor's Committee Title

Committee member


Videoconferencing, remote work, telecommuting

Date of Defense



The study aims to identify key factors influencing telecommuters' videoconferencing acceptance in the United States of America in a context of generalization to every industry. The study looks at a mixture of individual factors like self-efficacy and computer knowledge and organizational factors like corporate support. The seven-point Likert scale measurement was used to build a survey in The Statistical Package for the Social Science (SPSS). The study then applied a modified version of the original technology acceptance model (TAM) to investigate the factors influencing telecommuters' videoconferencing acceptance. A quantitative cross-sectional study design collected six hundred and ninety-four (694) valid responses analyzed using R Software. Structural equation modeling (SEM) was used to test the eight hypotheses, which were all supported except one. The data results suggest that organizational support (OS), self-efficacy (SE), and computer knowledge (CK) are factors impacting at various levels the acceptance of videoconferencing when working remotely. The research improves the literature on telecommuters' videoconferencing. Companies could use the finding to improve their human resources processes, financial planning, and overall company culture and image.



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