Factors Influencing Telecommuters Infrastructure Acceptance: an Investigation into Videoconferencing
Document Type
Dissertation
Degree
Doctor of Business Administration
Major/Program
<--Please Select Department-->
First Advisor's Name
Miguel Aguirre-Urreta
First Advisor's Committee Title
Committee chair
Second Advisor's Name
Chaitali Kapadia
Second Advisor's Committee Title
Committee member
Third Advisor's Name
Attila Hertelendy
Third Advisor's Committee Title
Committee member
Fourth Advisor's Name
Jayati Sinha
Fourth Advisor's Committee Title
Committee member
Keywords
Videoconferencing, remote work, telecommuting
Date of Defense
6-14-2022
Abstract
The study aims to identify key factors influencing telecommuters' videoconferencing acceptance in the United States of America in a context of generalization to every industry. The study looks at a mixture of individual factors like self-efficacy and computer knowledge and organizational factors like corporate support. The seven-point Likert scale measurement was used to build a survey in The Statistical Package for the Social Science (SPSS). The study then applied a modified version of the original technology acceptance model (TAM) to investigate the factors influencing telecommuters' videoconferencing acceptance. A quantitative cross-sectional study design collected six hundred and ninety-four (694) valid responses analyzed using R Software. Structural equation modeling (SEM) was used to test the eight hypotheses, which were all supported except one. The data results suggest that organizational support (OS), self-efficacy (SE), and computer knowledge (CK) are factors impacting at various levels the acceptance of videoconferencing when working remotely. The research improves the literature on telecommuters' videoconferencing. Companies could use the finding to improve their human resources processes, financial planning, and overall company culture and image.
Identifier
FIDC010755
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 2.0 License.
Recommended Citation
Silue, Fatogoma, "Factors Influencing Telecommuters Infrastructure Acceptance: an Investigation into Videoconferencing" (2022). FIU Electronic Theses and Dissertations. 5045.
https://digitalcommons.fiu.edu/etd/5045
Included in
Business Administration, Management, and Operations Commons, Management Information Systems Commons, Management Sciences and Quantitative Methods Commons
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