Document Type
Thesis
Degree
Master of Science (MS)
Major/Program
Psychology
First Advisor's Name
Scott Fraser
First Advisor's Committee Title
Committee Chair
Second Advisor's Name
Juan Sanchez
Third Advisor's Name
Gary Moran
Keywords
Airlines, Employees, Labor unions, United States, Employee motivation, Case studies, Employee morale
Date of Defense
4-6-1994
Abstract
Former Eastern Airlines flight attendants were surveyed regarding their levels of union, organizational, and dual commitment, union participation, strike participation and support, and current feelings of job stress, job affect and job satisfaction. It was found that union commitment was positively correlated with union participation. Due to the unique situation at Eastern, it was also found that there was no difference in levels of strike participation and support between those dually committed and those unilaterally committed to the union. Strike participation and support also correlated positively with one measure of current job stress. Other findings included a positive correlation between job affect and satisfaction, and a negative correlation between both of these measures and job stress.
Identifier
FI15101209
Recommended Citation
Dolfi, Sharon A. Israel, "Correlates of union and organizational commitment : a survey of former Eastern Airlines employees" (1994). FIU Electronic Theses and Dissertations. 3072.
https://digitalcommons.fiu.edu/etd/3072
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