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Outsourcing of informational services, a growing trend outside the hospitality industry for several years, is the process of contracting with an outside vendor to take over all or part of a company's information processing needs. The author examines the pros and cons of outscourcing to help the hospitality industry determine if this si a business practice to be considered.
Jensen, Glen Leitch
"Outsourcing Information Services in the Hospitality Industry,"
Hospitality Review: Vol. 12
, Article 4.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol12/iss1/4