Program Web Address
www.htm.uoguelph.ca
Abstract
Documented reports of day-to-day decision-making in food service tend to emphasize technical aspects. However, this view does not represent completely the decision-making process managers go through. The author reports on the effect of the manager-customer relationship in decision-making by managers.
Recommended Citation
Ralston, Catherine Erma
(1993)
"Manager-Customer Relationship in Food Service Commissary Operations,"
Hospitality Review: Vol. 11:
Iss.
2, Article 7.
Available at:
https://digitalcommons.fiu.edu/hospitalityreview/vol11/iss2/7
