Document Type

Thesis

Degree

Master of Science (MS)

Department

Psychology

First Advisor's Name

Scott Fraser

First Advisor's Committee Title

Committee Chair

Second Advisor's Name

Juan Sanchez

Third Advisor's Name

Gary Moran

Keywords

Airlines, Employees, Labor unions, United States, Employee motivation, Case studies, Employee morale

Date of Defense

4-6-1994

Abstract

Former Eastern Airlines flight attendants were surveyed regarding their levels of union, organizational, and dual commitment, union participation, strike participation and support, and current feelings of job stress, job affect and job satisfaction. It was found that union commitment was positively correlated with union participation. Due to the unique situation at Eastern, it was also found that there was no difference in levels of strike participation and support between those dually committed and those unilaterally committed to the union. Strike participation and support also correlated positively with one measure of current job stress. Other findings included a positive correlation between job affect and satisfaction, and a negative correlation between both of these measures and job stress.

Identifier

FI15101209

Included in

Psychology Commons

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