Master of Science (MS)
First Advisor's Name
First Advisor's Committee Title
Second Advisor's Name
Third Advisor's Name
Airlines, Employees, Labor unions, United States, Employee motivation, Case studies, Employee morale
Date of Defense
Former Eastern Airlines flight attendants were surveyed regarding their levels of union, organizational, and dual commitment, union participation, strike participation and support, and current feelings of job stress, job affect and job satisfaction. It was found that union commitment was positively correlated with union participation. Due to the unique situation at Eastern, it was also found that there was no difference in levels of strike participation and support between those dually committed and those unilaterally committed to the union. Strike participation and support also correlated positively with one measure of current job stress. Other findings included a positive correlation between job affect and satisfaction, and a negative correlation between both of these measures and job stress.
Dolfi, Sharon A. Israel, "Correlates of union and organizational commitment : a survey of former Eastern Airlines employees" (1994). FIU Electronic Theses and Dissertations. 3072.
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