Program Web Address
www.etsu.edu
Abstract
This study investigates the role of positive affectivity as a buffer against the detrimental effects of interrole conflicts on frontline hotel employees’ job performance and turnover intentions. Data collected from a sample of frontline hotel employees in Turkey serve as the study setting. Results and their implications are discussed, and directions for future research are offered.
Recommended Citation
Yavas, Ugur; Karatepe, Osman M.; and Babakus, Emin
(2011)
"Interrole Conflicts in the Hospitality Industry: The Role of Positive Affectivity as an Antidote,"
Hospitality Review: Vol. 29:
Iss.
2, Article 6.
Available at:
https://digitalcommons.fiu.edu/hospitalityreview/vol29/iss2/6
Included in
Business Administration, Management, and Operations Commons, Hospitality Administration and Management Commons, Human Resources Management Commons, Labor and Employment Law Commons, Peace and Conflict Studies Commons
