Article Title
Program Web Address
hospitalitybusiness.broad.msu.edu/
Abstract
Lean and mean hospitality organizations are relevant today. The authors explore research findings from Leader-Member Exchange (LMX) studies, in general, and cite findings from the hospitality industry to make the case for lean and loving hospitality organizations.
Recommended Citation
Borchgrevink, Carl P.; Cichy, Ronald F.; and Susskind, Alex M.
(1997)
"Lean and Mean Do Not Equal Profitable and Hospitable,"
Hospitality Review: Vol. 15:
Iss.
2, Article 3.
Available at:
https://digitalcommons.fiu.edu/hospitalityreview/vol15/iss2/3
