Document Type



Doctor of Philosophy (PhD)


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First Advisor's Name

George M. Marakas

First Advisor's Committee Title

Committee chair

Second Advisor's Name

Miguel Aguirre-Urreta

Second Advisor's Committee Title

Committee member

Third Advisor's Name

Manjul Gupta

Third Advisor's Committee Title

Committee member

Fourth Advisor's Name

Valentina Bruk-Lee

Fourth Advisor's Committee Title

Committee member


technology adaptation, IT implementation, personality, transactional model of stress and coping

Date of Defense



New IT-related disturbing events remain a significant challenge for organizations as individuals could perceive what is at stake for them as an opportunity or a threat. Furthermore, they assess the resources available while engaging in these situations. Therefore, it is essential to study the contextual and dispositional factors which affect specific adaptation behaviors that individuals undertake to cope with an IT and the antecedents and consequences of these appraisals. By utilizing the coping model of user adaptation, we theorize users' IT adaptation behaviors as a coping process performed by individuals and investigate their coping appraisals that could affect job outcomes. Further, we theorize the moderating influence of personality traits on the relationship between situation-specific factors and coping appraisal. By analyzing these inquiries, this study provides a more informed way of conceptualizing the coping model of user adaptation, which influences the selection or preference of coping strategies and job outcomes.






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