Master of Science (MS)
First Advisor's Name
Richard A. Huse
First Advisor's Committee Title
Second Advisor's Name
Second Advisor's Committee Title
Airlines, Marketing, Florida, Miami, Georgia, Atlanta
Date of Defense
The purpose of this study was to determine if the business traveler's behavior is influenced by brand loyalty. This brand loyalty, which became evident through the use of a survey, was then to be thoroughly evaluated. In order for this information to be best understood and utilized as the basis of future marketing strategies, much research was undertaken and its significance explained in relation to the airline industry as it exists at present.
The results and conclusions of this study indicate that the airline industry is, for the most part, taking a successful approach in attracting business travelers. These travelers' business is highly valued due to the frequency with which they pay full-fare rates. The airlines view business travelers as a potential for great profit and their actions are in line with these philosophies.
Applefeld, Anne L., "A study to identify the motivation compelling the business traveler to choose a specific airline in the Miami to Atlanta market and to develop a marketing strategy" (1984). FIU Electronic Theses and Dissertations. 1300.
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