Document Type

Dissertation

Degree

Doctor of Business Administration

Major/Program

Business Administration

First Advisor's Name

George Marakas

First Advisor's Committee Title

Committee chair/major professor

Second Advisor's Name

Fred Ochieng Walumbwa

Second Advisor's Committee Title

Co-committee chair/co-major professor

Third Advisor's Name

Ravi Gajendran

Third Advisor's Committee Title

Committee member

Fourth Advisor's Name

Karlene Cousins

Fourth Advisor's Committee Title

Committee member

Keywords

knowledge worker productivity, psychological well-being, performance

Date of Defense

5-24-2021

Abstract

Peter Drucker, known as the “father of modern management”, suggested that the most valuable asset of a 21st-century institution would be knowledge workers and their productivity. Since then, there has been a steady shift from manual work to knowledge work over the past several decades and with it, an interest in knowledge worker productivity. A 2013 study identified six factors with the highest association regarding the performance of knowledge workers. Drawing on insights of relational cohesion theory, social exchange theory, transactive memory systems theory, goal setting theory, social network theory, and Fredrickson’s (1998, 2001, 2004) broaden-and-build theory, the purpose of this dissertation study was to examine the relationship between the factors of knowledge worker productivity, psychological well-being, and task performance. Data from 283 respondents were analyzed using hierarchical linear regression analysis. The study’s results supported the relationship between three of the six factors (i.e., social cohesion, information sharing, and vision & goal clarity) and task performance.

Identifier

FIDC010199

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