Examining the Relationships between Factors of Employees’ Perceptions of Knowledge Worker Productivity, Psychological Well-Being, and Performance

Peter Drucker, known as the “father of modern management”, suggested that the most valuable asset of a 21^st-century institution would be knowledge workers and their productivity. Since then, there has been a steady shift from manual work to knowledge work over the past several decades and with it, an interest in knowledge worker productivity. A 2013 study identified six factors with the highest association regarding the performance of knowledge workers. Drawing on insights of relational cohesion theory, social exchange theory, transactive memory systems theory, goal setting theory, social network theory, and Fredrickson’s (1998, 2001, 2004) broaden-and-build theory, the purpose of this dissertation study was to examine the relationship between the factors of knowledge worker productivity, psychological well-being, and task performance. Data from 283 respondents were analyzed using hierarchical linear regression analysis. The study’s results supported the relationship between three of the six factors (i.e., social cohesion, information sharing, and vision & goal clarity) and task performance.