Program Web Address
www.hhdev.psu.edu/shm
Abstract
There has been no research on the impact of hotel size and service type on employee satisfaction. Yet the distinction between service types (limited service and full service) has become commonplace and the dynamics and organization of these hotels are decidedly different. This study finds that differences are evident in certain aspects of employee satisfaction based on size and service type.
Recommended Citation
Mount, Daniel J. and Frye, Willaim D.
(2006)
"The Impact of Hotel Size and Service Type on Employee Job Satisfaction,"
Hospitality Review: Vol. 24:
Iss.
1, Article 7.
Available at:
https://digitalcommons.fiu.edu/hospitalityreview/vol24/iss1/7
