Document Type
Dissertation
Degree
Doctor of Education (EdD)
Major/Program
Educational Leadership
First Advisor's Name
Daniel Saunders
First Advisor's Committee Title
Committee Chair
Second Advisor's Name
Ethan Kolek
Second Advisor's Committee Title
Committee Member
Third Advisor's Name
James Burns
Third Advisor's Committee Title
Committee Member
Fourth Advisor's Name
Jessica Heybach
Fourth Advisor's Committee Title
Committee Member
Keywords
emotional labor
Date of Defense
6-26-2024
Abstract
Few institutions or organizations in America make a substantial, impactful impression on our society as a whole (Tschannen-Moran & Gareis, 2015). The American educational system is one of them. The leader of our schools is the principal, an essential position (Fullan, 2014; Leithwood et al., 2004; Wallace Foundation, 2013). This role comes with a myriad of responsibilities (Tschannen-Moran & Gareis, 2015), which are emotionally demanding and lead to emotional labor.
The purpose of this qualitative study is to explore how principals experience and understand emotional labor in Title I elementary school settings by asking them about their daily interactions. In addition, I seek to understand how they manage emotional labor, if they do, and what experiences, if any, prepared them for dealing with it. This gained knowledge will assist in addressing the cited consequences of emotional labor on the position, such as stress, emotional exhaustion, burnout and leaving the profession.
The results showed that principals do experience emotional labor. However, they do not recognize it as such. The term “emotional labor” has not been codified within the profession providing a lexicon for discussions of experiences or methods of managing it. Principals need to be trained on ways to mitigate the negative effects of emotional labor.
Identifier
FIDC011038
Recommended Citation
Rogers, Marsha Hoover, "Principals and Emotional Labor" (2024). FIU Electronic Theses and Dissertations. 5269.
https://digitalcommons.fiu.edu/etd/5269
Included in
Educational Psychology Commons, Other Educational Administration and Supervision Commons
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