A study for the establishment of higher foodservice standards in health-care facilities

Document Type



Master of Science (MS)


Hospitality Management

First Advisor's Name

Donald Greenaway

First Advisor's Committee Title

Committee Chair

Second Advisor's Name

Mickey Warner

Date of Defense



1. Area of Investigation

The relative need of higher standards in healthcare foodservice facilities. Individual opinions of foodservice directors.

2. Materials and Methods Used

Existing text, trade publications, interviews with industry leaders, conferences with estemmed professors and the author's own experience were used for research and evaluation. An important method used to evaluate the need for higher standards was a descriptive survey and the analysis thereof.

3. Major Findings

A. The survey showed, with a 42 percent response, that the overwhelming majority of the respondents have problems within their department.

B. It is presumed that these problems are caused by a lack of standards and/or a failure to meet existing standards.

4. Results and Conclusions

A. The objectives of the majority of health-care facilities is to provide the best possible care at lowest possible price. The objectives of the foodservice department is to provide the best possible food at the most reasonable cost.

B. Continuous education of foodservice directors in all facets of the industry are necessary so that each foodservice director has the capacity to establish and maintain, and in some cases surpass his or her own standards.

C. Where no standards exist minimum requirements should be set to satisfy the objectives and goals of both the facility and foodservice department.



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