Date of this Version
The objective of this Doctor of Nursing Practice (DNP) project was to develop, implement, and evaluate cultural awareness in a private outpatient mental health care clinic in accordance with the Culturally and Linguistically Appropriate Services (CLAS) standards and by providing cultural awareness education training. Instrumentation included a competence self-assessment checklist adapted with permission from the Central Vancouver Island Multicultural Society. Frequency counts were used to examine the distribution of categorical demographic variables. Repeated measures ANOVA was used to examine whether a change in awareness, and knowledge, was statistically significant. Awareness scores were found to change significantly over time, F (2, 18) = 55.90, p < .001. Knowledge scores were found to change significantly over time, F (2, 18) = 27.0, p < .001. Knowledge increased significantly from pre to post and was sustained at follow-up. For Skills scores, sphericity was found to be violated and therefore the Greenhouse-Geisser correction was used. The scores were found to change significantly over time, F (1.16, 10.47) = 19.60, p <.001. Skills increased significantly from pre to post and were sustained at follow-up. There was a significant improvement in cultural awareness, knowledge, and skills. Potential improvements for the organization include an increased understanding of cultural concepts and increased self-assurance in providing care that is sensitive to patient's cultural needs.
Keywords: Culture, cultural awareness, cultural competency, telehealth, CLAS standards
Guerrier, Marie, "Staff Education of Culturally and Linguistically Appropriate Services (CLAS) Standards to Improve Staff’s Knowledge in Cultural Competency: A Quality Improvement Project" (2022). Nicole Wertheim College of Nursing Student Projects. 167.