Program Web Address
While absenteeism models have been developed and applied in the manufacturing industries, little work has been done on absenteeism in service industries. Due to the labor intensity of service industries, specifically the hotel industry, a model to track and quantify the costs of absenteeism could be useful to managers. The authors propose just such a model.
Chandrasekar, Venkat Chandrasekar and Cichy, Ronald F.
"A Model for Costing Absenteeism in Hotels,"
Hospitality Review: Vol. 8
, Article 5.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol8/iss2/5