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Managers and supervisors create a motivational environment by being responsive to the needs and wants of employees. However, managers have many misconceptions about what workers want from their jobs. The author discusses how to create the best organizational environment.
Goll, Gerald E.
"Management Misperceptions: An Obstacle to Motivation,"
Hospitality Review: Vol. 7
, Article 9.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol7/iss1/9