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This research investigated the career-plateau patterns of general managers (GMs) in mid-scale hotels. In regard to plateau categories, by far the largest number of GMs reported that they were in the productively plateaued category. The hotel industry can use this research to view the career satisfaction and productivity of GMs in light of the plateau pattern into which they are classified.
Kline, Sheryl Fried; Adler, Howard; Ghiselli, Richard F.; and Huang, Shin Yu
"General Managers in Mid-scale Hotels: Are they Plateaued?,"
Hospitality Review: Vol. 26
, Article 3.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol26/iss1/3