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Volume 22, Issue 2 (2004) Hospitality Review Volume 22/Issue 2

Full Issue

Articles

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Electronic Perception Technology Applications in Food Service
Michael L. Kasavana, Bonnie J. Knutson, and Hee S. Lee

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Measuring Brand Equity of Restaurant Chains
Woo Gon Kim, Peter DiMicelli, and Jin Khang

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The Five Essentials of Private Club Leadership
Ronald F. Cichy, Bonnie J. Knutson, and Jaemin Cha

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Hospitality Innovations: Identifying Successful Practices
Michael C. Ottenbacher and Brendan Gray

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Directing the Continuous Quality Improvement Effort
Martin O'Neill and Susan S. Hubbard