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Researchers and practitioners contend that hospitality management curricula tend to focus on teaching students technical skills they need to function effectively in the work- place but do not emphasize human and conceptual skills, one of which is leadership. Universities and companies strive to address leadership training, acknowledging that leadership is perhaps one of the most important roles any hospitality manager will fill and is probably least prepared for.
"Leadership Training in Hospitality,"
Hospitality Review: Vol. 22
, Article 4.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol22/iss1/4