Program Web Address
Employee performance appraisal systems are controversial, especially when accomplished by a single rater. The authors, who have had experience with team evaluation systems, present evidence from that experience for over- coming obstacles to moving to a "less-biased" system of rating employees.
Cummings, Leslie E. and Edwards, Mark R.
"Team Evaluation: Solutions for Hotel Management and Productivity,"
Hospitality Review: Vol. 2
, Article 4.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol2/iss2/4