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The authors review and evaluate the use of a business simulation, specifically he Hotel Operational Training Simulation (HOTS), in the fourth year of a hospitality undergraduate program. Four dimensions were explored: learning experience, alternative method of instruction, critical and analytical thinking ability and delivery time frame, in addition to the student overall satisfaction with the learning experience.
Martin, David and McEvoy, Bernard
"Classroom Simulation is Computer Based,"
Hospitality Review: Vol. 19
, Article 2.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol19/iss2/2