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Do restaurant managers commonly use performance appraisals and, if so, how frequently anf for what purposes? The authors address these questions and review the restaurant industry in general.
Woods, Robert H.; Ninemeier, Jack D.; Sciarini, Michael P.; and Johnson, Misty
"The Use of Performance Appraisal Systems in Restaurants,"
Hospitality Review: Vol. 16
, Article 2.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol16/iss2/2