Program Web Address
A number of factors influence the information processing needs of organizations, particularly with respect to the coordination and control mechanisms within a hotel. The authors use a theoretical framework to illustrate alternative mechanisms that can be used to coordinate and control hotel operations.
Howey, Richard M. and Savage, Kathryn S.
"Information Processing: Coordination and Control in Large Hotels,"
Hospitality Review: Vol. 13
, Article 6.
Available at: http://digitalcommons.fiu.edu/hospitalityreview/vol13/iss1/6