Document Type

Thesis

Degree

Master of Science (MS)

Department

Psychology

First Advisor's Name

Dr. Valentina Bruk-Lee

First Advisor's Committee Title

Committee Chair

Second Advisor's Name

Dr. Jesse Michel

Third Advisor's Name

Dr. Chockalingam Viswesvaran

Keywords

Interpersonal Conflict, Relationship Conflict, Task Conflict, Incivility, Personality, Five Factor Model, Job Stress, Health, Wellbeing, Depression, Satisfaction, Extraversion, Neuroticism, Agreeableness, Conscientiousness

Date of Defense

6-18-2013

Abstract

The purpose of this study was twofold. The first was to further clarify and expand or understanding of the relationship between interpersonal conflict, incivility, and their roles as stressors in the stressor-strain relationship. The second goal was to examine how neuroticism, extraversion, agreeableness, conscientiousness, trait anger, and sphere specific locus of control moderate the stressor-strain relationship between task conflict, relationship conflict, incivility and workplace and health outcomes. The results suggest that extraversion, neuroticism, conscientiousness, agreeableness, trait anger, and locus of control play significant roles in how workplace aggression affects individuals. These findings suggest that occupations that experience a high level of workplace aggression should consider incorporating these personality traits into their selection system as a way of limiting or reducing the effects workplace aggression can have on individual health, wellbeing, and job outcomes.

Identifier

FI14071163

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